Distance Education Regulations
Due to high annual fees associated with maintaining compliance under the state regulations on distance education, the University of Oregon is not able to accept registrations or applications for online classes or programs from students who reside in Alabama, Arkansas, Indiana, Maryland, or Minnesota.
It is possible that we might not be able to accept registrations from students in other states as well, depending on current state regulations which are subject to change.
For the latest information on federal regulations on distance education, visit the WCET Advance website.
Distance Education Complaint Process
If a student has a complaint about a grade obtained in a course, the student should attempt to address the concern with the instructor of record for the course. If the student is unable to resolve the grade complaint with the instructor, the student may choose to submit a Scholastic Review Committee (SRC) petition.
Students should direct inquiries regarding conduct complaints to the UO Dean of Students.
While the University encourages students to work through internal university processes for resolution of their concerns, students may also file external complaints with the agencies identified below.
For complaints alleging consumer protection violations, including, but not limited to fraud and false advertising:
Oregon Department of Justice, Consumer Protection Division:
Consumer Complaint Form: https://justice.oregon.gov/consumercomplaints/OnlineComplaints/OnlineComplaintForm/en
For complaints regarding discrimination/harassment or distance education:
The Higher Education Coordinating Commission for the State of Oregon
For complaints regarding accreditation and other quality of education concerns:
The Northwest Commission on Colleges and Universities
Questions? Contact UO Academic Extension's Kelly Ochoco, program coordinator, at 541-346-4231.